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Omotenashi: How Japanese Treat Their Customer with Extra Care

Hospitality in Japan is truly a fantastic experience. This genuine and attentive customer service style is called omotenashi.

Japanese Business Etiquette: Seating Arrangements Kamiza and Shimoza

Hierarchy is crucial in Japan, to the point that you have to sit or stand based on rank in a business setting. Learn more about Sekiji here.

Dealing with Japanese Honne and Tatemae in Workplace

Tatemae is crucial in Japanese business manners, but does use tatemae mean to lie? Read the explanation and learn how to deal with it here.

What is Kaizen?

This article explains the meaning of kaizen, the 5S Kaizen method, the PDCA cycle, 8 types of waste, the benefits and the example of kaizen.

Kuuki wo Yomu: How Japanese Read The Room

You might think that people from other cultures also learn to read situations, but why is kuuki wo yomu difficult for foreigners in Japan?

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Omoiyari: The Reason Why Japanese are Empathetic and Considerate

Omoiyari is one of the core values in Japanese culture where everyone tries to make life easier for each other.

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Different Type of Bows in Japan

Do you know there are different types of bows used in Japan? Learn how to bow for better interaction with your Japanese colleagues!

What is HoRenSo (報連相) and Why is it Important

Thrive in your career in Japan by learning Ho-Ren-So.

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Working in a Japanese Company as a Foreigner

Japan has an incredibly unique culture, including its business ethic. Here’s what you need to know before working in Japan.